Frequently Asked Questions
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Frequently Asked Questions
The frequently asked questions are grouped by category. Simply select a category from the list below, and then select
a question to view the answer.
Warranty
Can I extend my Holden Factory Warranty?
Providing complete factory warranty coverage, the Holden Extended Factory Warranty covers all parts and workmanship originally covered by the new vehicle warranty. This includes vehicle defects in paint, body panels, exterior embellishments and interior trim components.
Tailored for Holden vehicles within the new vehicle warranty period, available terms include a further 12, 24 or 36 months new vehicle warranty coverage up to 100,000 or 175,000 kilometres.
Please contact the Business Manager at Penfold Holden on (03) 9268 1333 to discuss pricing and options. Can I modify my car and if so, what will happen to my warranty?
Genuine Holden Parts and Accessories and HSVi Enhancements are specifically designed and manufactured to integrate completely with the operation and appearance of your new Holden. Only Genuine Holden Parts and Accessories and HSVi Enhancements are comprehensively tested by Holden Engineers.
Given this, Holden does not recommend modifying your vehicle from its as built nature using non-Holden approved parts and accessories. Your vehicle's integrity, performance and safety may be impaired by modifications using non-Holden approved components. Should you proceed with modifications, your New Vehicle Warranty will not be voided. However, should a problem occur which is attributed to the modifications made, any repairs will not be covered by Holden's New Vehicle Warranty. Do I have to service my vehicle at a Holden Dealer?
Penfold Holden is staffed exclusively by dedicated Holden experts who have the training and specialised equipment to correctly service your vehicle.
If you decide to have your vehicle serviced by an independent mechanic, ensure the service coupons are correctly validated with the mechanic's stamp, signed and the correct odometer reading recorded. It is also advisable that you maintain your service invoice, which will detail the work carried out on your vehicle. This will assist you with any warranty claims that may arise and will also enhance the value of your vehicle.
For further information, please refer to chapters 9 and 12 of your Owner's Handbook or contact Penfold Holden on (03) 9268 1333.
Can I fit aftermarket parts to my vehicle and will this affect my warranty?
Aftermarket parts and accessories may be fitted to your vehicle and this will not void your New Vehicle Warranty.
However, Holden's warranty will not cover repairs to your vehicle should the problem be attributed to the installation of the aftermarket component.
For further clarification, please refer to chapter 9 of your Owner's Handbook which details the terms and conditions of your New Vehicle Warranty or contact Penfold Holden.
How do I find out what items are covered under warranty?
Refer to your owner's handbook in your glove box for more information on your coverage, making claims and warranty exclusions. Should you have any further questions regarding component and repair coverage under warranty, please contact the Penfold Holden Service Department on (03) 9268 1333. Can the unused portion of an extended warranty be transferred to another vehicle?
No. A New Vehicle Warranty is assigned to a specific vehicle and remains with it until expiry.
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