What are the trading hours of the Penfold Holden Sales Department?
Penfold Holden - Burwood
| Sales |
Mon - Sat |
8.30am - 6.00pm |
When are the Holden major sales events?
Penfold Holden conducts local sales events on a regular basis. Sales campaigns occur periodically throughout the year and are widely promoted in the media and on our website. You'll ways find a great deal at Penfold Holden.
Click here to view all the latest offers or contact Penfold Holden on (03) 9268 1333 for further information.
I want to provide feedback about my sales experience, who can I contact?
You should receive a sales survey within the first month of purchasing your new vehicle. Your feedback on each aspect of the sales and delivery experience is important to Penfold Holden.
If you have any additional feedback, we could love to hear from you. Please call us on (03) 9268 1333.
I need to discuss my sales contract. Who do I call?
A sales contract is a legally binding document between a customer and Penfold Holden. Both parties are required to abide by the terms and conditions of the contract.
Please contact your sales consultant at Penfold Holden on (03) 9268 1333 if you have any queries.
Are Holden prices the same across all dealerships?
Holden Limited, as the distributor, publishes the Recommended Delivered Price (RDP) for each model by State. Click here to access pricing information for Holden.
Penfold Holden is an independent business and the Trade Practices Act forbids the fixing of prices across the dealership network. Since prices are at the discretion of each dealer, it is possible they could vary across the network. Market forces and the spirit of competition will ultimately determine the final negotiated price.
Penfold Holden prides itself on providing quality and service at a reasonable and competitive price. Click here for further information on Penfold Holden's Competitive Pricing Policy.
How long do I have to wait for my new Holden?
Penfold Holden takes great care in predicting the particular demands of our customers with regard to model mix, colour and specification in order to have stock on hand for immediate delivery.
Holden models are highly regarded and occasionally their popularity means a short wait is unavoidable. If no stock is available locally, Penfold Holden has the ability to locate a particular model for sale wherever in Australia it may be.
Dealership stocks are replenished at regular intervals, however if your needs are urgent ask your Penfold Holden Sales Consultant if a particular vehicle can be transferred for you. Payment of a transfer fee may be applicable.
To enquire about the availability of stock or delivery status of your vehicle, please call Penfold Holden on (03) 9268 1333
I want to buy a Holden now. Where should I look for specials?
If you intend to make a purchase soon and are looking for specials on the latest Holden's, click here.
We encourage you to visit Penfold Holden and discuss your purchase requirements with one of our experienced sales consultants.
When do I receive my Sales Survey from Holden Limited?
A survey asking about your purchase experience is sent to you by Holden Limited within the first month of new vehicle ownership. Please take the time to fill it in as your feedback is important to Penfold Holden.
If you have not receieved your survey, please call Penfold Holden on (03) 9268 1333.
What if I change my name and address or sell my vehicle to another person?
If your ownership details have changed since your new vehicle purchase, or if you have purchased a pre-owned Holden, there are a number of ways you can update your details:
Web: click here to fill in a form on our website
Post: fill in the form located in your Owners Manual Booklet and send it to Holden Limited.
Phone: contact Holden Limited Customer Assistance on 1800 033 349. Holden will update your details, and if necessary contact you with any important information concerning your vehicle.
Can I pay with a Personal Cheque or Company Cheque?
Bank cheques are acceptable on delivery. Personal and company cheques can only be made under prior arrangement.
Do you arrange insurance?
Our team of highly qualified business managers, renowned for their knowledge and personal approach, will take the time to discuss your insurance requirements. They can design a cost- and tax-effective package specific to your individual or business circumstances.
For a competitive quote, please contact one of our Business Managers.
How long does it take for the vehicle to be in my name?
You will receive papers from Vicroads approximately 6-8 weeks from the transfer being advised to Vicroads.
Please contact your sales consultant if you do not receive your papers within this time frame.
Can I pay with my Credit Card?
Visa and Mastercard are accepted. These may incur additional fees.